Playing responsibly

Entering competitions should be fun, never a way to make money or solve money problems. Only spend what you can afford to lose.

Tools in your account

• Spending limits: set a daily, weekly or monthly limit. Lowering a limit takes effect immediately; raising one takes effect after 24 hours.
• Cool-off: take a break from 24 hours to 6 weeks. You won't be able to buy tickets during that time.
• Self-exclusion: close your account for 6 months, a year or permanently. We will also stop sending you marketing.

Signs it may be time to take a break

• Spending more than you planned, or more than you can afford.
• Buying tickets to win back money you have already spent.
• Borrowing money, or using money meant for rent, school fees or bills.
• Hiding how much you spend from family or friends.

Getting help

If you are worried about your own play or someone else's, contact our support team and we'll help you set limits or close your account. You can also speak to a doctor or a counsellor you trust.

You must be 18 or over to enter. We check the age of every winner.